Refund and Cancellation Policy
- If you wish to return our product for any reason, we will be happy to provide you with store credit.
- Products can be exchanged or returned only within 15 days from the date of order
- To be eligible for return, please ensure that the product is unused and in the same condition as it was received. It must contain all the original packing and all tags must be intact.
- In the unlikely case that the item received was damaged or broken, please click a picture and send it to us at email@example.com within 24 hours of the delivery.
- Once we receive your item, we will inspect the product to ensure that it is unused an in its original condition.
- Once your return is approved, we will initiate a refund. You will receive the credit within a certain amount of days.
Cancellation by Atulyakala
Due to certain limitations, there may be certain orders that Atulyakala is unable to accept and must cancel. Atulyakala reserves the right to refuse or cancel any order at Atulyakala's sole discretion.
Some situations that may result in your order being cancelled include, but are not limited to: non-availability of the product or quantities ordered by you, non-availability of the service, inaccuracies or errors in pricing information, problems identified by Atulyakala's credit and fraud avoidance department.
Atulyakala reserves the right to ask for additional verification or information before accepting any order.
Atulyakala will contact you at the earliest possible if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be refunded to your credit card account.
A promo code, once used, shall not be refunded in case of cancellation of order either by customer or by Atulyakala.
Cancellation by the User
In case of requests for order cancellations, Atulyakala reserves the sole right to accept or reject requests for order cancellations for any reason whatsoever.
If the request for cancellation is received before the order has been processed, Atulyakala shall cancel the order and refund the entire amount within a reasonable time period.
In case that the order has already been processed, Atulyakala will not be able to cancel the order.
Atulyakala has the sole discretion to decide whether an order has been processed or not. You agree accept and not dispute the decision made by Atulyakala.